To add a bit…
Some of the interesting things about these results is who is not on the list and how competitors in a given industry stack up.
For example, with their anti-LGBT leanings and donations, you wouldn’t expect to see Chick-Fil-A here and they are not. Or, if you check the scores of UPS and FedEx, you will see a 15 point difference in their scores. Due to confidentiality, the responses to the questions are not available, but you can see where points were lost in which categories.
It isn’t unusual for people who are unfamiliar with the survey to try to discount it. The reality is that the questions are not static and ramp up over time. At least some of the questions become more stringent every couple of years or so and eventually all of the questions are reworked. Improvement is needed in order to continue to score well.
In completing the survey, it isn’t enough to just say that you are doing something or are addressing an issue. You have to show documentation of your policies and procedures and and provide evidence of how they have been implemented.
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