My advice is this… Don’t waste your time with these stores. The sad reality is, they are not nearly as trans friendly as they claim to be. Some stores are better than others, as are some employees. But they all share one thing in common. They are there to make money and if they choose to deal with you at all, it will only be to sell you whatever products and services the store currently favors. Most of the time the advice you will be given, is not the best advice for you.
I suggest you save yourself a lot of time, money and headaches. Get online and search for Makeup Tutorials on YouTube. There are tons of good advice from lots of women who have lots of talent and experience. Look for women who have similar skin to your own and for women whose appearance you enjoy. I suggest you start with Angela Bright. Hands down, she has some of the best tutorials on YouTube.
Like you, I tried other avenues to learn how to do my makeup. And I spent more money than I care to think about. I also got so frustrated and disheartened that for a time I gave up trying to learn. Eventually I tried looking for tutorials and found Angela’s feed. Since then, I have really started to gain some skill and I am slowly figuring out what products actually work for me. I get very little time each week to practice. But I have learned more in the last year watching tutorials, than I did in the previous 3.5 years listening to store employees and purchasing professional makeup tutorial videos.
Good luck and have fun! 😉